Small talk make big things happen

Small talk make big things happen

   Most of us keep our mouth shut when things are not happening the right way.  Though we feel frustrated of the whole issue that’s going on right in front of our eyes, we fail to stand up and speak as there’s some inhibition which prevent us.  Some people try to speak but may not be effective.  In case of a boss employee relationship this is more conspicuous.  An employee makes himself diminutive in front of his boss. He is scared to open his mouth.  He basically doesn’t speak because he lacks either in courage, power or effective communication skills.  Some employees make an effort but may not come out with power phrases.  The employee who does not open his mouth despite his conscience not permitting to follow his boss’s unethical practices end up in soup.  He is in an awkward dilemma and fails to lead a fair life.  Therefore it is necessary to effectively communicate what you mean. To effectively communicate what you mean say your sentences in short, specific, targeted phrases. If you follow this rule you will be able to mean what you say, without being mean when you say.

   Recently I read a book ‘Power phrases by Meryl Runion’. She teaches the exact phrases to be used at all times.  she tells what exact phrases are to be used to give orders, to offer opinions, to oppose, to show anger, to show care etc.,  She advises to be specific and short in conversations.  While speaking, don’t beat around the bush, communicate in short targeted phrases.  Beating around the bush is like cutting hard vegetables with a plastic knife whereas power speaking is like cutting with a sharp knife.

     In her book she illustrates the conversation of an employee with her boss who doesn’t give her any credit for her excellent performance.

     “This is a joke!  This is unfair! you don’t have a clue about what I do.  You’re never here anyway.  You probably aren’t giving me credit for what I do because it’s more than you can understand”.

     Instead of this she suggests the following power talk

     “Your points are well taken and they make me aware that I have not provided you with the necessary information about my accomplishments.  Can we reschedule this meeting until a later time, so I can provide you with a comprehensive picture of my accomplishments.”

     An other example she cites goes like this.  The boss orders his employee to transfer funds into private accounts.  The employee boldly says

     “I’m not willing to make this transfer until it is clear to me that this is inappropriate”.

     Talking tall using the correct phrases avoids disharmony and conflicts in the organisation.

     All credit goes to the book Power up, Stand up and Speak tall” by Meryl Runion.

       

9 Comments

Anurag Saxena Posted on10:27 am - Sep 16, 2017

Good Post
But I beg to differ.
Foreign books and their teachings are effective in foreign countries.
Please work in any Indian company for one year.
I am sure you will know politeness n flowery language gets worst reactions.
In India one word is used for such language.
Taane de rahe ho.

Anyway you tried well.

Write in real Indian situations.

Anurag Saxena Posted on10:28 am - Sep 16, 2017

Good Post
But I beg to differ.
Foreign books and their teachings are effective in foreign countries.
Please work in any Indian company for one year.
I am sure you will know politeness n flowery language gets worst reactions.
In India one word is used for such language.
Taane de rahe ho.

Anyway you tried well.

Write in real Indian situations.

sahana sundar Posted on11:28 am - Sep 16, 2017

Sir, at the outset, I want to thank you for reading and commenting on my post. Since I work under Army officers, our culture is slightly different. I'll take your suggestion and will write in Indian context. Your comments motivate me to write…Thanks

Anurag Saxena Posted on2:09 pm - Sep 16, 2017

You see when god has gifted you with pen n paper and above all the right thinking attitude then why not write a book.
Why endorsing other's thoughts.
Do it for yourself.
Contact Notion they will take a nominal fees n then print n publish and also sell.
During my days it was not so I had to pay from my own pocket.

Anurag Saxena Posted on2:09 pm - Sep 16, 2017

You see when god has gifted you with pen n paper and above all the right thinking attitude then why not write a book.
Why endorsing other's thoughts.
Do it for yourself.
Contact Notion they will take a nominal fees n then print n publish and also sell.
During my days it was not so I had to pay from my own pocket.

sahana sundar Posted on6:19 pm - Sep 16, 2017

Thanks a lot for your encouragement sir. I have an idea of writing a book but I have my own apprehensions. I'll take you as my mentor and will start writing shortly. I feel I'll succeed. I'll definitely contact notion when I complete my book. Thanks once again.

Vishal Kale Posted on11:14 am - Sep 17, 2017

This is a good post; the advise and observations are pointed and recommended as well. However, the reality is that those who stay silent earn rich material rewards in our society, whereas the ones who speak up are summarily sacked, or demoted or passed by. That doesnt mean one starts doing the same; just an observation.

sahana sundar Posted on2:21 pm - Sep 17, 2017

Thank you very much for your comments. Your observation is absolutely right but still it is not ethical to fall into corrupt practices, just to obey your boss.

sahana sundar Posted on2:23 pm - Sep 17, 2017

Thank you very much for your comments. Your observation is absolutely right but still it is not ethical to fall into corrupt practices, just to obey your boss.

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